A review of the Lisbon Airport
By Donna Jodhan
Award winning advocate and sight loss coach
What makes this airport stand out is all about the staff and how they go about offering their services to travelers with special needs.
Even when I lost my luggage the airport staff rose to the occasion and helped my friend and I to locate it quickly.
So how would I rate their services? With 1 being the lowest and 5 being the highest, here are my ratings.
Service desk assistance – 5
Assistance for passengers with special needs – 5
Assistance at shops and restaurants – 5
Access to restaurants was extremely user friendly for a vision impaired person and navigating among the tables was not very difficult.
About airport staff:
They went above the call of duty and their English skills were impeccable.
Just keep up your wonderful work!
Hats off to you!
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