A Review of the Amsterdam Schiphol International Airport – A Bedrock Example of Accessibility and Usability

A view of the front of the Amsterdam Airport Schiphol, showing the airport marquee sign in English and Dutch, and an art installation at one of the entrances.

A Review of the Amsterdam Schiphol International Airport
by Donna Jodhan, award-winning advocate and sight-loss coach

Introduction:
I respectfully submit that this is probably one of the most accessible, welcoming, and friendliest airports that I have ever had the pleasure of passing through.

So how would I rate their services? With 1 being the lowest and 5 being the highest, here are my ratings.
Service desk assistance – 5
Assistance for guests with special needs – 5
Assistance at restaurant – 5

Remarks :
Access to the restaurant was extremely user friendly for a vision impaired person and navigating among the tables was not very difficult.

About airport staff:
More than friendly, welcoming, helpful, and their pleasant demeanour really stood out for me.

Any suggestions?
Just keep up your excellent work!


To learn more about me as an award-winning sigh-loss coach and advocate, visit www.donnajodhan.com, and access the coach page to learn about the services that I offer!

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