Introduction
This charming city in Quebec, Canada, deserves your attention—especially if you value warm hospitality and thoughtful accessibility. During my visit, I found that everyday experiences were made easier through courteous staff, clear communication, and a welcoming atmosphere.
With 1 being the lowest and 5 the highest, here are my ratings.
At Hotels and Restaurants
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Service desk assistance: 5/5
Prompt, patient, and solution-oriented. Questions were answered clearly, and staff checked back to ensure needs were met. -
Assistance for guests with special needs: 5/5
Proactive offers of help without being overbearing. Staff provided verbal wayfinding, described surroundings when asked, and respected independence. -
Assistance at restaurants: 5/5
Servers were attentive and knowledgeable. They described menu options on request, guided to seating safely, and verified preferences before placing orders.
Remarks
Access to restaurants was very user-friendly for a person with vision loss. Entrances were easy to identify, aisles had sufficient clearance to move between tables, and staff offered to guide when needed. Background noise was generally manageable, and requests for quieter seating were accommodated.
About Hotel Staff
Very warm and welcoming. Check-in was unrushed, assistance with luggage was readily available, and directions to elevators and key areas were described clearly. When asked, staff provided an orientation to room layout and nearby amenities, and follow-up calls ensured everything was satisfactory.
My Meals
Very tasty and delicious. Dishes were well-seasoned and served at the right temperature, portions were generous, and dietary preferences were handled thoughtfully. Descriptions of presentation and sides made choosing easier and more enjoyable.
Any Suggestions?
This is a must-visit city. To make a great experience even better, I encourage continued investment in clear signage, consistent lighting at entrances, and staff training that includes best practices for guiding and describing spaces. Visitors with vision loss may wish to mention any specific assistance needs at booking—Stanstead’s teams are receptive and ready to help.
Contact Information
To learn more about me as an award-winning sight-loss coach and advocate, visit www.donnajodhan.com.
Explore the Coach page for details about my affordable services: www.donnajodhan.com.