Meow Cat Café Dispute Highlights

Hello there and welcome to our newest segment: Where we highlight important
articles on topics pertaining to advocacy.

We are introducing this segment based on several requests that we have
received from readers.
Please feel free to send us your feedback and if you wish us to publish your
own articles then by all means send it along to info@sterlingcreations.ca

Please take a moment to subscribe to our newest newsletter:
‘Let’s Talk Tips’ is your monthly resource for the most current and reliable
informational tips available in the areas of Technology, Nutrition, Media,
Business, and Advocacy.
http://bit.ly/ADJSubscribe
With best wishes
From the business desk team
Follow us on Twitter @accessibleworld

+++++++++++++++

Meow Cat Café Dispute Highlights Canada’s Accessibility Problem, Paralympian
Jeff Adams Says

The owners of the business argued that wheelchairs pose a danger to their
cats. By Emma Paling

The Huffington Post, Aug. 14, 2018

Paralympian and law student Jeff Adams spent an uncomfortable few hours at
Meow Cat Café in
Toronto after hearing the business turned away a 16-year-old because he uses
a wheelchair.

The issue of accessibility in Canada is larger than one cat café in Toronto,
paralympian Jeff Adams says.

Meow Cat Café was in the news all weekend when Global News reported that a
16-year-old wasn’t
allowed inside for a birthday outing because he uses a wheelchair.

Adams went to the café Friday after seeing the report. He hoped there was
more to the story, Adams
told HuffPost Canada in an interview, but quickly realized there was not.

“As soon as we went through the door, she was yelling ‘No wheelchairs, no
wheelchairs,’” he said. “It
seemed incredible, in the true sense of the word.”

The owners told him he could only come in if he left his wheelchair outside,
and then said he could
come inside if he didn’t move. Even when he was stationary, the owners took
the cats away from him
when he tried to pet them.

Adams and his partner captured their time inside on video and posted it
online.

“This is a place where the cat’s safety is priority,” the owner can be heard
saying. “You keep moving,
why? You are blocking the customers.”

The interaction was “awkward times a thousand,” Adams said. The owners
eventually called the police
after Adams insisted that he should be allowed inside and served. Police
never showed up.

The café appears to have closed its doors. Adams saw a sign on its window
Saturday announcing that
the cats were “in a state of too much stress and anxiety” after being around
people with wheelchairs
and walkers.

Erica Yun, the café’s co-owner, declined to do an interview with Global News
on multiple occasions. She
did not respond to HuffPost Canada’s request for comment.

The sign on the café’s door also accuses Global News reporter Matthew
Bingley of lying and disregarding
the owners’ point of view because they are “weak women and Asians who don’t
speak English well.”

Adams pointed out that the discussion online did become racist.

“It was never the intention to make that the issue,” he said.

He just wanted to spark a discussion about accessibility. Once or twice a
year, he’s asked to leave
restaurants and businesses because of his wheelchair. These experiences even
inspired him to study law
at Osgoode Hall, York University’s law school.

“People have these deeply-rooted and heartfelt beliefs that people with
disabilities should not be
allowed, not even welcome but not even allowed, into their place of
business,” he said. “It’s really
difficult to undo all of the negative messages that have been drilled into
people.”

Liberals’ accessibility bill could bring change

Adams said he’s optimistic about a law the federal government tabled in
June. If passed, it will create an
accessibility commissioner and regulations for sectors that fall under
federal jurisdiction, which includes
banking, transportation and telecommunications. Businesses that don’t comply
could face fines up to
$250,000.

“Honestly, it’s really the only way to make accessibility happen,” Adams
said. “You can’t sue people into
liking you. You can’t bring a lawsuit to make someone accept you.”

https://www.huffingtonpost.ca/2018/08/14/meow-cat-cafe-dispute-highlights-canada-s-accessibility-
problem-paralympian-jeff-adams-says_a_23502240/

Posted in Uncategorized | Comments Off on Meow Cat Café Dispute Highlights

How to help technicians become more aware

Hello everyone:
Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to help technicians become more aware

It is probably the same technique that you may want to consider if you are
dealing with technicians over the phone or with technicians in person. When
it comes down to it; if you are a person with a disability or you are a
company that offers technical services, the key variables here are awareness
and training.
Here are some tips to get you started.

1. Technicians need to be made aware that in addition to the regular
customer, they will more than likely need to serve and support customers
with various types of disabilities.

2. They will need to receive training on how to interact with customers with
various types of disabilities.

3. They would need to be told that in the case of customers who are vision
impaired, there are different levels of vision loss thus making it so that
each customer is unique in their needs.

4. The same would be said for persons who have other types of disabilities.
Technicians need to hear this over and over again.

5. Particular attention needs to be paid in providing training as to how to
deal with seniors and the technically shy.

6. The technically shy is the term used to describe those who did not grow
up in the age of technology.

7. Technicians need to receive some type of training on various types of
access technology; be it basic or a bit above basic.

8. Appropriate phone etiquette needs to be adopted.

9. The same when it comes to on site support.

This list is by no means complete but it is a good start.

Now you can subscribe to our monthly newsletter.
‘Let’s Talk Tips’ is your monthly resource for the most current and reliable
informational tips available in the areas of Technology, Nutrition, Media,
Business, and Advocacy.
http://bit.ly/ADJSubscribe

Posted in Uncategorized | Comments Off on How to help technicians become more aware

Apple Sued Over Claims Website is Inaccessible to Visually Impaired Users

Hello there and welcome to our newest segment: Where we highlight important
articles on topics pertaining to advocacy.

We are introducing this segment based on several requests that we have
received from readers.
Please feel free to send us your feedback and if you wish us to publish your
own articles then by all means send it along to info@sterlingcreations.ca

With best wishes
From the business desk team
Follow us on Twitter @accessibleworld

+++++++++++++++

Apple Sued Over Claims Website is Inaccessible to Visually Impaired Users

By Malcolm Owen

Apple Insider, , August 20, 2018

Apple has become the target of a new lawsuit, one that claims the iPhone
producer’s website is violating
the Americans with Disabilities Act (ADA) by not being fully accessible to
blind or visually-impaired
consumers, due to the way the website itself is coded.

Filed in the U.S. District Court of the Southern District of New York on
Sunday, the complaint from the
plaintiff Himelda Mendez is said to be filed on behalf of other users in a
similar accessibility situation.
Apple is the sole defendant in the lawsuit.

According to the filing, Mendez is described as a “visually impaired and
legally blind person” who uses
screen-reading software to access the internet. The software is able to
either read out information seen
on the screen or outputs it to a refreshable Braille display, and typically
relies on the website being
constructed in ways that it can read the contents.

In the case of a website that isn’t produced in this way, such as one that
doesn’t follow the Web Content
Accessibility Guidelines from the World Wide Web Consortium, the readers may
be unable to read
content that could be useful for the user, or read it in an unintentional
way that would be difficult to
parse.

Mendez, said to be a proficient user of the Jobs Access With Speech (JAWS)
screen reading program,
visited the Apple website earlier this month but encountered “multiple
access barriers” that denied “full
and equal access to the facilities, goods, and services offered to the
public,” such as being able to
browse and purchase products, make service appointments, or learn of the
facilities available in Apple
Stores in New York, the city where Mendez is resident.

The filing provides a long list of issues with the website that it believes
needs fixing, in order to comply
with the ADA, in relation to screen readers. The list includes the lack of
alternative text for graphics,
empty links containing no text, redundant links, and linked images missing
alternative text.

It is asserted these issues caused a denial of “full and equal access” to
the plaintiff, deterring future use
of the site in the process. If it were fully accessible, the filing believes
those using screen-reading
software would be able to independently navigate the site and perform the
same transactions as those
with sight.

It is also alleged the lack of compliance with WCAG 2.0 guidelines means
Apple has “engaged in acts of
intentional discrimination,” under the belief the site was not produced with
visually-impaired individuals
in mind, nor has it been corrected.

The suit demands a permanent injunction requiring Apple to retain a
qualified consultant to help the
company comply with WCAG 2.0 guidelines for the site, including training its
web developers on
accessibility compliance, regularly checking the site’s compliance, regular
testing by blind and visually-
impaired users, and the development of an accessibility policy posted on all
of its websites. Also sought
are “compensatory damages in an amount to be determined by proof, including
all applicable statutory
and punitive damages and fines,” plus legal fees incurred by the filer.

AppleInsider has asked Apple for comment, and will provide an update if
there is a response.

Apple prides itself on including accessibility features in its products,
highlighting them in marking Global
Accessibility Awareness Day each year.
The company has also worked with other companies and organizations in
producing accessibility aids,
including developing a hearing implant sound processor with Cochlear, and
participating in the USB
Implementers Forum to produce a new interface standard for braille displays.

For more details on the case visit the link below.

https://appleinsider.com/articles/18/08/20/apple-sued-over-claims-website-is
-inaccessible-to-visually-impaired-users

Posted in Uncategorized | Comments Off on Apple Sued Over Claims Website is Inaccessible to Visually Impaired Users

Helpful tips for September 2018

Hello there and welcome to our monthly feature of all kinds of tips.
We at the business desk are pleased to bring you our monthly feature of a
plethora of tips that cover a wide range of topics.
All of our tips are designed to help you save time, cut down on your
research, and help you get ahead.
So go ahead and read on.
This week we bring you our monthly tips.
It’s what we do for a living! We help you to help yourself!
Enjoy!
From the business desk team at http://www.sterlingcreations.com.
Follow us on Twitter @accessibleworld

+++++++++++++++

Helpful tips for September 2018

In this issue:

General tips
Articles of the day
From the pages of Donna’s travel diary
_________________________

General tips
Courtesy of the research team at http://www.sterlingcreations.ca

Okay, and here is an info tip for if you suffer a lot from chronic pain:
According to the experts, it is often due to lots of stress.

A plug for the moon?
Did you know that farmers look to the moon whenever they seek to predict
weather patterns?
Example: A red circle around the moon oftin indicates that rain is not too
far away.

Important things for you to include in your traveling medical kit:
Pills for diarrhea, nausea, upset stomach, fever colds and flu like
symptoms,
band aids and bandages,
cotton balls or pads, Q tips.

For your utility kit:
Scissors, needles, black and white thread,
safety pins, buttons,
pen knife, a Swiss army knife.

For your electronic kit:
USB drive, mini power bars, hub,
A converter if you are going to a country that uses a different power
supply,
mini or pen light, a small night light,
a small battery driven clock.

Important documents to include:
Pass port if traveling abroad,
Visa if needed for your visit to a foreign country,
Credit card
personal identification,
health card and any other insurance card,
list of important numbers to call in case of emergency,
Always keep these in a very safe place and away from prying eyes.

_________________________

Articles of the day
Chosen by the Business Desk team

A Dan Thompson contribution
My Fitness Pal: A Guide to an Accessible Fitness Tool

I found this article quite useful and hope others do as well. Have a great
Tuesday!

My Fitness Pal: A Guide to an Accessible Fitness Tool

By Janet Ingber

AFB Access World

Although it’s been a long, cold winter for many of us, summer will be here
very soon. If you want to get in shape for shorts, tank tops, and bathing
suits, My Fitness Pal may be just what you need. My Fitness Pal is a
website found here:

http://www.myfitnesspal.com/

that works in tandem with apps for iOS, Android, and Windows Mobile. There
is no charge for using the website or apps.

For this review I used an iPhone 5. As part of the research I asked a
colleague who is very skilled with the Android operating system to check out
the app. He reported that it was not accessible.

Creating an Account

Although you can create your account via the app, you may prefer the
website, since a lot of information must be entered.

When the home page loads, you’ll find many
links such as calorie counts for foods offered at many chain restaurants.

The home page is found at the link below. This is the same link as shown
above.

http://www.myfitnesspal.com/

Once you create an account these restaurant links will no longer be on the
home page, but you will be able to search for them using the food search
form. Use your screen reader’s form controls to find edit boxes for signing
up by e-mail or through your Facebook account. The website promises that it
will only share information which you approve.

If you choose to sign up via e-mail, enter your address in the e-mail edit
box and activate the “Sign Up” button. When the new page loads, if you’re
using Internet Explorer, there will be a labeled edit box for a user name.
The next edit box will contain your e-mail address and the final edit box
will be for entering a password. If you are using Safari, the user name and
password edit boxes will not be labeled. There will then be a checkbox to
choose whether to receive the My Fitness Pal newsletter. In Internet
Explorer the box is labeled, but it isn’t in Safari. Once the information is
filled in, activate the button to create an account.

When the next page loads, you will be asked your current weight, your goal
weight, how many times per week you plan to work out, and the duration of
your workouts. There will also be radio buttons to choose your activity
level. By default, the unit of measure is calories, but this can be changed
to kilojoules. Internet explorer did a better job of reading this page, but
Safari did relatively well with it. Once you’re done filling in all the
information, activate the button to go on to the next part of the form.

The new page will present edit boxes to enter the e-mail addresses of your
friends so they can follow your progress. It is not a requirement to
complete this part of the form, so if you don’t want to add friends,
activate the “Skip” button.

Your Program

The next page contains two tables. The first details your nutritional goals,
including how many calories and how many grams of carbs, fat, and protein
you should have per day. The second table details your fitness goals,
including how many times a week to work out and the duration of the workout.
The website then gives an estimate of how many pounds you are predicted to
lose if you follow the designated nutrition and exercise plans. There is
also a “Get Started Now” button.

Although I filled in the information correctly to lose 1.5 pounds per week,
my profile said that I only wanted to lose .3 pounds per week. I filled in
the information using both Internet Explorer and Safari just in case there
was a problem with the browser. I knew that if I followed the website’s
recommendations that I’d lose more than .3 pound per week. There was a
Contact Us link so I activated it. A phone number was not provided, but
there was an easy-to-use e-mail form that I filled out and submitted. I
could have directly e-mailed using support@myfitnesspal.com.

I received the following answer within a half hour:

“The program is designed to recalculate your goals based on your profile
information, but the program also has a limit to the minimum number of
calories we recommend per day. We have designed a program to help with
healthy and sustainable weight loss. We do not recommend for any member to
consume under 1200 net calories a day. Eating too little can also have a
negative effect and put one’s body into starvation mode.

Since we have this limitation, depending on your profile information, your
calculations may not be able to recalculate when you change your
information. However, these are calculations, and weight loss varies for
each individual. We have had members report more of a weight loss than the
calculations originally estimated. We recommend staying within your daily
recommendations, and see what happens.”

I created a profile for someone else. That person’s weight was greater than
mine and they needed to lose more weight. The website created a program
which made more sense and the weight loss per week was appropriate.

Once the “Get Started” button is activated a new page loads with many links,
most of which are clearly labeled. Your browser’s navigation hotkeys can
make the page easier to read. Safari and Internet Explorer both did well.

Among the many links were “Food,” “Exercise,” “Add Food,” “Add Exercise,”
and “Settings.” There were also social media and forum links.

Activating the “Settings” link brings up a list of things that you can
change including Password, Update your Diet/Fitness Profile, Change Diary
Settings, and Change Social Media settings (including Facebook and Twitter).
You can delete your account from here as well. Once your profile is created,
it’s a good idea to review the options in Settings.

Adding Foods

When the “Food” link is activated, a table is presented where you can enter
what you ate during the day. Under each category, such as Breakfast or
Snack, there’s a link to add a food. This link brings up a search form,
consisting of an edit box and search button. The results list is called
“Matching Foods” and it can be found with the headings hotkey. Each result
is presented as a link. The more specific the search, the fewer results will
be displayed. I searched for “Special K Red Berries Cereal” and still got
many hits with some of the results not containing any of my words.

One important thing to note is that if a result has an * (asterisk) in front
of it, then another user put the information into the database. When I
activated the results link for the cereal, I didn’t receive any feedback
about the new page being loaded, but with my headings hotkey, I was able to
find the result. There was an edit box to enter the number of servings and a
button for choosing the unit of measure. Next there was a button to add the
food to the diary. When the new page loaded, the item was in the diary and
all of the cereal’s nutrition information was in a table. On this screen,
there is also a link to add another food and a link labeled “Quick Links.”
Activating this link brings up several options including Remember Meal. If
the link is activated, a form will load where you can enter a name for the
entire meal. This is convenient for foods and meals you eat regularly, since
they will be added to the My Meals section when the “Food” link is activated
and you won’t have to search for them again.

Adding Exercises

You can add exercises in a similar manner to adding foods. Activate the
“Exercise” link and you can search the database or add in your own exercise.
Once you choose the exercise you want to use, there will be edit boxes for
filling in the specific information for each exercise. For example, I chose
Stationary Rowing with Moderate Effort. There was an edit box to fill in
duration. Once that was entered, the website listed the number of calories
burned. Exercises are broken up into two categories, cardiovascular and
strength training. For strength training exercises you’ll be asked to enter
the number of sets, how many repetitions in each set and the amount of
weight.

Even if you don’t want to fill in the food and exercise diaries, this
website is a good place to get information about nutrition and exercise.

My Fitness Pal iOS App

Once the iOS app is installed and opened, you’ll need to enter your user
name and password. Once logged in, there’s a “main menu” button at the top
left corner. By flicking right there are other buttons such as “Previous
Day,” “Current Date,” and “Next Day.” After these buttons is the number of
calories remaining for the current day. Next is an “Add to Diary” button
followed by a “Diary” button and then your goal, calories per day, how many
food calories you’ve had, how many calories you’ve used during exercise that
day and the net amount of calories. Next are social media buttons.

Activating the “Main Menu” button brings up a list of options including
Nutrition, Progress, Goals, Reminders, Settings, Help and Sync. Pressing the
“Sync” button did not give any auditory feedback.

The Settings option allows for the control of many important features. The
first item is your profile. When this is activated you can view and make
changes to your profile and preferences. For example, you can change from
pounds to kilograms on the screen. For each measurement you are presented
with at least two options. As you flick to each option, VoiceOver will say
that option is selected. Double tap on the one you want. Once all choices
have been made, activate the “Save” button.

The Diary settings option presents ways to customize what is displayed. The
first three controls have switch buttons. To change the switch, double tap
on it. As you go through each item VoiceOver will say “selected.” The first
control is whether to show all meals in diary tabs. By default this is
turned off. If it’s turned on, everything you’ve eaten that day will be
displayed. The next choice is to use Multi-Add by Default. This lets you add
more than one food item at a time. The next option is whether to show your
newsfeed on the home tab. This is only important if you’ve set up social
networking.

The first item in the Diary settings menu option is Default Search Tab.
There are five choices. As you review the tabs, they will say “Selected.”
Double-tap on the one you want. The first choice is Recent. Selecting this
tab will display all the items you’ve recently added to your food diary. The
next option is Frequent. If this tab is selected, the app will search its
database for foods that you eat frequently. Chances are that you’ll receive
many results. You can search by brand name, type of food or specific food.
The My Foods tab searches foods that you have added to the app database. The
fourth choice is Meals. This tab displays any meals that you have created
and saved. The final option is Recipes, for recipes you have created and
saved.

The final option in the Diary Settings menu is Diary Sharing. This is for
choosing who, if anyone, can see your diary. Each option will say “Selected”
as you flick to it. Double tap on the option you want to use. Then activate
the “Save” button in the upper right corner. In the main menu, the next
section is Sharing and Privacy. This is where push notifications, newsfeed,
Facebook and e-mail preferences can be set.

On the home screen, activating the Goals option will display your current
weight, goal weight, calories per day, and other information regarding your
nutrition plan.

Using the Diary

The Diary opens from the home screen. You use it to log food, exercise, and
water. There’s an “Add” button at the top right of the Diary screen. When
the button is activated, a new screen comes up with two headings: Meals and
Exercises. The Meals heading has options for breakfast, lunch, dinner, and
snacks. The Exercises heading has two subcategories, Cardiovascular and
Strength. After the exercise section there’s a heading for Water and a
heading for Food and Exercise notes.

Adding Foods

After the “Add” button is pressed, choose which meal you want to enter by
double tapping on it. For example, if you want to add what you ate for
breakfast, double tap the breakfast option. Several choices are displayed
including Add a New Food and Add Calories Only. There is also a “display
options” setting within the diary, but it isn’t clearly pronounced. If the
frequently search option is chosen, an edit box will appear where you can
enter the name of a food. This is similar to the website. When you find the
result you want to add, double tap on it. Nutrition information will be
displayed and it will be entered into the diary. Tap the “Save” button in
the upper right corner. Once the food is added, there are options for saving
it as a meal or copying the meal for another day.

Adding Exercises

The first step in adding an exercise is selecting Cardiovascular or
Strength. You can search Frequently, Your Exercises (which you already
entered into the database), or both. Once an exercise is selected, a new
screen will appear and you’ll need to enter the amount of time you engaged
in the activity. The app will compute the calories burned. Activate the
“Save” button in the upper right to add it. For a strength training exercise
you’ll need to enter the number of sets, how many repetitions per set, and
how much weight you used.

Conclusion

My Fitness Pal is a good option for someone wanting to get in shape. There’s
a lot of information on the website, but it’s manageable. The iOS app is
mostly accessible. Flicking around the screen is a good way to determine
what’s available. Even if you use the app, you might find it easier to
create your account on the website. Another advantage of My Fitness Pal is
that it’s completely free.

+++++++++++++++

Best Way To Safely Remove Rust From Chrome | RemoveandReplace.com

http://removeandreplace.com/2014/05/26/best-way-to-safely-remove-rust-from-c
hrome/

Got some rust on something that is chrome that you need removed? Here are
many ways to remove the rust from chrome without harmful chemicals. Most of
these household items that will remove rust from chrome are already in your
home and you can get started immediately.

1. Aluminum Foil – Make a ball out of the foil and dip it into some water.
Use the balled up aluminum or tin foil to scrub the rust off.

2. Cola – Using Cola works best when used in conjunction with the balled up
aluminum foil. Use Cola instead of water if the chrome is extra rusty.

3.
Bar Keepers Friend – Pour a little bit of this into a small
mixture of water to form a paste like substance. Using a green scrubby or a
toothbrush, apply the mixture and scrub the rust off of the chrome.

4. Vinegar – Using a soft cloth, apply some vinegar to it and apply it to
the rusty area. The acid in the vinegar will help to eat away at the rust.

5. Lemon Juice – Mix equal part lemon juice with equal part salt to form a
lumpy paste. Use a clean cloth and apply the mixture to the cloth. Then rub
the mixture onto the rusty chrome and let sit for awhile. After a few
minutes scrub the mixture off of the chrome and the rust should be gone.

6.SOS Pad – This method may damage chrome but if there is so much rust on
the part you are trying to clean then it is a risk you have to take. Use an
SOS pad in conjunction with lemon juice, cola, baking soda, or any other
solutions on this page to help you to remove rust.

7.Baking Soda – This can be mixed with clean water and made into a milky
white solution. Apply the mixture the the chrome where the rust is and scrub
until the rust has been removed.

If none of the above ways have removed the rust completely, there are
products that are great to help with rust removal. Products like

Brasso, WD-40, Evapo-rust,
Oxalic Acid, and
Turtle Wax Chrome Polish will work also but may be harmful and
or expensive.

8. MORE RUST REMOVING PRODUCTS

Read more:

http://removeandreplace.com/2014/05/26/best-way-to-safely-remove-rust-from-c
hrome/#ixzz336uelsz6

_________________________

From the pages of Donna’s travel diary
Tips at the airport

I’d like to offer some tips to my readers based on my years of travel
experience. The first thing to remember is that not every airport is the
same. As a matter of fact, each airport is a wee bit different from the
rest. If you keep this in mind then you are off to a good start.

Smaller airports may be a bit friendlier than their larger counterparts. It
may be easier to find luggage porters and airline agents but do not view
this as an absolute given.

Do not take for granted that you will always find helpful airline or airport
staff. Be prepared to ask for assistance at every turn. Do not be afraid
to speak up and ask for or seek help.

Make sure that if you are a cane traveler that your cane is always visible.

Be ready with your travel documents; your passport, any other photo ID, and
o yes! A printed copy of your travel itinerary that you should have printed
out before leaving home. This itinerary is what you get when you book
either online or through a travel agent or even directly through your
airline.

Most of the time you would not need this itinerary but it never hurts to
have it on hand.

If you have used a credit card to book your ticket, then walk with this
credit card.

Your credit card is almost always what you will need to use when paying to
have the airline take your check in luggage.

Make sure that your check in luggage weighs below the specified weight limit
for check in luggage and the same for your carry on luggage.

This should be a good start for you.

I’m Donna J. Jodhan enjoying my travels.

To learn more about me, visit
http://www.donnajodhan.com

On your next trip you could enrich your down time with some of my audio
mysteries. Take them with you wherever you go!
In the car, on the plane, on the bus or train, at the beach, anywhere!
Affordable, portable, (computer or i device) and you could either purchase
or Subscribe for unlimited access to my library at
www.donnajodhan.com/store.html
and you can now take advantage of our free downloads here.

If you enjoy podcasts then check out my weekly one called take another 5!
From recipes to apps, and from mystery moment to tips for entrepreneur and
scam alerts!
Available for download at www.donnajodhan.com/takeanother5.html

Follow me on Twitter @accessibleworld and at author_jodhan
And like me on Facebook at
www.facebook.com/donnajodhan and at www.facebook.com/authordonnajodhan

Posted in Uncategorized | Comments Off on Helpful tips for September 2018

Top privacy tip of the week – Protecting your birth certificate

Protecting your privacy
Each week we at the business desk will be presenting you with a tip on how
to better protect your privacy and this is our newest feature.

We are constantly striving to protect ourselves from scams and scammers, but
most of all we need to ensure that our privacy, confidentiality, and
independence are kept safe from prying eyes and those who thrive on
destroying our right to these precious commodities.

We welcome your feedback and look forward to bringing you great tips.

The business desk team

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Protecting your birth certificate
Your birth certificate is probably one of the most important documents that
you will ever own.
It contains details of your date of birth and you need to ensure that you
keep this precious document in a very safe place at all times and that you
and only you and the one that you trust can access it.

If either your birth certificate or the details of your birth certificate
end up in the wrong hands; your entire private banking details, credit card
details, and social insurance number details are now exposed and then the
rest is only left to the imagination.

Suggestion: Store your birth certificate in a safety deposit box.
It is only on very rare occasions that you will be asked to produce either a
copy or the original.

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What do I need to know in order to become an entrepreneur?

We at the business desk are pleased to introduce a brand new feature and we
hope that you enjoy this new monthly addition.
Feedback is always appreciated and you can send us your comments to
info@sterlingcreations.ca

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What do I need to know in order to become an entrepreneur?
(Picture of a couple gazing longingly at a brand new Mercedes)

This question is often asked by persons looking for change either in their
career or in their lifestyle. Those who are seeking a new career, those who
feel that their career is going nowhere, those who are seeking additional
sources of income, or those who wish to improve their lifestyle by being
able to earn more income.

The first thing to keep in mind is that as a general rule of thumb, over 80%
of those who venture into the world of entrepreneurship are not successful
and this is mainly due to the fact that they either did not do their
research thoroughly before starting out, or that they did not take the time
to assemble their personal and financial resources before taking the plunge.
Or that they did not take the time to consult with others.

Of course, there are other factors such as: Not enough of a market
analysis, not enough time devoted to the development of a business plan, not
enough commitment, and a decision based on emotion rather than on logic
and/or reality.

With regard to decision making any perspective entrepreneur needs to ensure
that if they decide to become an entrepreneur, their decision is going to
affect their family as well. In other words, their decision will affect
both them as well as others and this is very important to keep in mind
during the decision making process.

Another important concept to keep in mind is that not everyone’s luck will
be your luck. Of course, there is always going to be an element of luck in
anything that you do but do not fall into the trap for example that you can
easily be the next Steve Jobs or Bill Gates. Sure! These two men in
question started out as entrepreneurs but hard work, a tireless drive, and
total commitment helped them to get to where they have ended up. They were
also very astute economic watchers.

One of the worst pitfalls that many perspective entrepreneurs fall into is
the belief that if a friend or family member can do it then they can as
well. Or that in order to keep up with the life styles of their friends and
family they should become an entrepreneur. This will not work very well.

I am going to give you a short list of questions that you can use to help
you decide whether or not entrepreneurship is for you. You can use this
list to form a base for your decision and you can add other items as you go
along.

1. Do you feel that your career has reached a dead end?
2. Do you feel a sense of not being appreciated by your manager?
3. Would you rather be your own boss as opposed to working for someone else?
4. Do you feel that you need to earn more income in order to maintain your
present life style?
5. Do you have a desire to enhance your present life style but alas! You do
not presently earn enough income to do this?
6. Would you rather work at a job that is close enough to your home so that
less time is spent traveling and more time is spent with the family?
7. Are you willing to learn new things and keep up with the continual
evolution of technology as well as with changes in the marketplace?
8. Are you prepared to face continuous challenges, road blocks, and to try
and try until you succeed?

Here are some useful links to help you get started with your research.

This is a great resource for you to get your feet wet. Lots of advice, some
sobering truths, and up to date info.
http://www.entrepreneur.com/article/236055

A great resource that gives you an overview of what you need to know before
starting off as an entrepreneur.
Mark Cuban is a no nonsense man who tells it like it is.
http://www.entrepreneur.com/article/225357

Steps that will help you to separate yourself from those who are not
successful. This resource will help you to stay ahead of your competition.
http://www.ehow.com/about_7593617_five-steps-becoming-entrepreneur.html

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Top privacy tip of the week – Signing a purchase contract

Protecting your privacy
Each week we at the business desk will be presenting you with a tip on how
to better protect your privacy and this is our newest feature.

We are constantly striving to protect ourselves from scams and scammers, but
most of all we need to ensure that our privacy, confidentiality, and
independence are kept safe from prying eyes and those who thrive on
destroying our right to these precious commodities.

We welcome your feedback and look forward to bringing you great tips.

The business desk team

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Signing a purchase contract
In this case the objective is to ensure that you are signing something that
you fully understand and are ready to accept the requirements of the
purchase.
In the majority of cases, purchase contracts are not available in an
alternate or readable format unless you can access it online and even at
that it is often presented in PDF format which is often not readable.

What to do?
It may be best to deal with a large company instead of individuals unless
you fully trust the individual.
You need to have someone that you fully trust read this contract to you.
You need to ensure that you are receiving exactly what you are going to pay
for and that you understand all warrantees if there are any attached to this
purchase contract.

If there is a service level agreement attached to this purchase contract,
you also need to fully ensure that what you believe it to be is in reality
there.

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A review of the Courtyard by Marriott – a great Toronto hotel

A review of the Courtyard by Marriott
By Donna J. Jodhan

Introduction:
In April 2017 I had the privilege and pleasure of spending two nights at
this down town Toronto hotel and for the most part I was quite satisfied.
The only thing that I would say is that it was too bad that there were not
more restaurants in the hotel itself.

So how would I rate their services? With 1 being the lowest and 5 being the
highest, here are my ratings.
Service desk assistance – 4
Assistance for guests with special needs – 4
Assistance at restaurant – 4

Remarks :
Access to the restaurant was extremely user friendly for a vision impaired
person and navigating among the tables was not very difficult.

About hotel staff:
Staff were friendly, helpful, and willing to help when called upon.

My meals:
I just wish that there was more of a variety at the restaurant.

Any suggestions?
Other than what is above; not really.
I would recommend this hotel as a good business traveler hotel.

Contact info:
Courtyard by Marriott Toronto Downtown
Tel 1.416.924.0611

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Top privacy tip of the week – Completing and signing a cheque

Protecting your privacy
Each week we at the business desk will be presenting you with a tip on how
to better protect your privacy and this is our newest feature.

We are constantly striving to protect ourselves from scams and scammers, but
most of all we need to ensure that our privacy, confidentiality, and
independence are kept safe from prying eyes and those who thrive on
destroying our right to these precious commodities.

We welcome your feedback and look forward to bringing you great tips.

The business desk team

+++++++++++++++

Completing and signing a cheque
To be on the safe side, you have two alternatives.
You can either ask a trusted family member or friend to help with this
Or go to your bank branch and ask a staff member to help you.
Remember; your banking details must be protected at all times and if they
end up in the wrong hands then this can only spell huge problems for you.
Your cheque usually contains your first and last name, address, and bank
account number.

When you complete a cheque you are filling in the date, to whom the cheque
is being made, and the amount in dollars and digits.

You need to be absolutely comfortable when asking someone other than a
banking officer to assist you with this.
There are some banks that issue raised line cheques. However, the problem
here is that if you choose to use these, you will need to ensure that your
pen’s ink is good and that what you think you are printing/writing is
actually appearing on the cheque.

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Increase your customer base – How to make outdoor patios more accessible

Hello everyone:
Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to make outdoor patios more accessible.

This article may be a tad late for this summer but never the less; I hope
that my tips can help you for future days.

When it comes to making an outdorr patio accessible the objective here would
be to ensure that some sort of orderly arrangement can be affected. That
is:

1. To ensure that tables are arranged in an orderly fashion.
2. That there are not too many chairs to a table.
3. That there is enough space between tables to at least accommodate walkers
and wheelchairs.
4. That there are not too many objects placed on the table; meaning that
you would probably be best not to have anything on your tables before your
customers take their seats.
5. Be sure to provide your staff with the appropriate training with regard
to communicating and interacting with diners with special needs.
6. Your staff would need to be aware that there are many persons with a
disability who would often require that the menu be read to them and that
they are familiarized with the arrangement of the food on their plates.
7. Staff should also be made aware that diners with a disability may from
time to time ask for assistance to the washrooms.

This is a good start and I hope you find it helpful.

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