Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to make choosing i devices more accessible
By Donna J. Jodhan
By Donna J. Jodhan
Before you say no or turn thumbs down on these suggestions; consider these
You can definitely increase your revenue and reduce both your internal and
external costs and here’s how.
Take it from me! I have been an accessibility awareness consultant and
advisor since 1998 and I continue to help companies to increase their
revenues, reduce their costs, and reach hidden consumer markets!
When it comes to choosing i devices, there are several things that one can
do in order to make this choice more accessible, and most of all friendlier.
We need to remember that not just the younger generation are the ones
seeking to purchase i devices; these days it is practically any and
everyone. So we have some very important tips to get you started on the
1. Remember, you need to cater to the questions, inquiries, and requirements
of all ages.
2. You need to be more patient with those who did not grow up in the era of
3. Your staff needs to be trained re awareness of persons with various
4. They need to be trained to understand that one size does not fit all.
That is, every blind or vision impaired person is unique in the same way
that every sighted person is unique.
5. When it comes to customers with a disability, there are multi levels of
disability within each category of disability.
6. Don’t be intimidated; a good start would be for your staff to ask how
they can help and to provide guidance based on those questions.
7. It may not be a bad idea to have a small dedicated group who are always
on hand to assist customers with disabilities. One important thing to know
is that consistency of staff members on hand is always appreciated.
This should be a good start for you and your staff.
Now you can subscribe to my monthly newsletter.
‘Let’s Talk Tips’ is your monthly resource for the most current and reliable
informational tips available in the areas of Technology, Nutrition, Media,
Business, and Advocacy.