Increase your customer base – How to make outdoor patios more accessible

Hello everyone:
Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to make outdoor patios more accessible.

This article may be a tad late for this summer but never the less; I hope
that my tips can help you for future days.

When it comes to making an outdorr patio accessible the objective here would
be to ensure that some sort of orderly arrangement can be affected. That
is:

1. To ensure that tables are arranged in an orderly fashion.
2. That there are not too many chairs to a table.
3. That there is enough space between tables to at least accommodate walkers
and wheelchairs.
4. That there are not too many objects placed on the table; meaning that
you would probably be best not to have anything on your tables before your
customers take their seats.
5. Be sure to provide your staff with the appropriate training with regard
to communicating and interacting with diners with special needs.
6. Your staff would need to be aware that there are many persons with a
disability who would often require that the menu be read to them and that
they are familiarized with the arrangement of the food on their plates.
7. Staff should also be made aware that diners with a disability may from
time to time ask for assistance to the washrooms.

This is a good start and I hope you find it helpful.

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