How to make ziplining more accessible – attracting more customers

Hello everyone:
Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to make ziplining more accessible

If you’r seeking ways to make your product/service more attractive to
consumers such as seniors, retirees, and those with a disability; then
welcome to the world of increasing revenues and cutting your external and
internal costs.

For the most part, one may think that it may not be possible to make zip
lining accessible to persons with disabilities. I am here to tell you that
indeed! It is very possible and here are my thoughts for today.

1. Provide training to your staff so that they are comfortable
interactingwith those persons who may have a disability.
2. When you provide this training, be sure to tell your staff that there are
various kinds of disabilities and that this needs to be kept uppermost in
their minds.
3. Your training should include both the soft and hard skills.
Soft skills should include being able to communicate freely with your
clients and hard skills should include how to provide the necessary
services.
4. For example; those in wheelchairs need to be provided with a whole set of
different services as opposed to those who are blind and vision impaired.
5. It does not hurt for you to train your staff to be able to provide
descriptions of surroundings to those who are unable to see them.

The important thing to remember is that your staff needs to receive training
that would enable them to be comfortable with people with disabilities.

I hope that these tips help.

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