Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to help real estate agents become more aware.
Most real estate agents would tell you that they are often stimied whenever
they need to interact with a client who is blind or visually impaired or for
that matter with a client with a disability. I have some tips to help you
get started and you can always add to this list as you go along.
1. Listen carefully to the needs of your client.
2. Do not be afraid to ask questions directly pertaining to the needs of
3. Before you sit down with your client, do your research to ensure that you
understand as much as you can about the disability of your client.
In the case of someone who is blind or visually impaired; you need to ensure
that they can read your documents, that they can communicate with you as
independently as possible, and that you can provide proper guiding
techniques to them if needed.
4. Get comfortable with your client. Ask them if they would like you to
provide any sort of assistance to them. IE, guiding, description of
surroundings, documents in alternate formats such as large print, or
5. Be prepared to go the extra mile to ensure that your client is
comfortable with you. That they can trust your guiding techniques and your
descriptions of surroundings.
Too often, real estate agents missout on this aspect and as a result they
lose clients with special needs.
This should be a good start for you.