Each month I will be responding to a question; chosen from a pool of some of
the most commonly asked ones that I have been asked over the years and
continue to be asked.
This month, I’d like to answer the following question:
How to make bus tours more accessible
When thinking about making bus tours more accessible, the objective would be
to ensure that everyone is given an equal opportunity to enjoy it all. So
how could this be accomplished? Here are some hints to get you started.
1. You need to think of as many different types of consumers; from the
youngest to the oldest, male and female, and consumers with special needs.
2. Special needs consumers would range from the senior to the mom with
strollers and young kids. Consumers with physical and mobility
disabilities. Consumers with hearing and vision disabilities. Consumers
with various types of learning disabilities. Consumers whose first language
may not be the one in which you are offering your service.
3. Buses should be made to accommodate wheelchairs. The seats should be
comfy and spaces between them should be wide enough to accommodate persons
with mobility disabilities.
4. Entrances to buses should be wide enough to accommodate wheelchairs and
those with walkers and canes.
5. Passageways on buses should be wide enough to accommodate the same.
6. Your staff should be trained in the rudiments of rendering assistance to
persons with a disability.
7. If you provide running commentaries of sites as the bus is traveling,
make sure that audio is clear and that descriptions are easy to follow.
This should be enough to get you started on the right track.