A review of Via Rail

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A review of Via Rail

Early in February 2017 I traveled from Toronto to Ottawa and back via Via
Rail and I have to say that this was indeed a most enjoyable experience. I
left early in the morning and returned on the afternoon of the next day.

So how would I rate their services? With 1 being the lowest and 5 being the
highest, here are my ratings.

On board services – 5
Assistance for passengers with special needs – 5
Accessibility to washrooms – 5
Assistance on and off the train – 5
Additional help – 5

So you can see that I was thoroughly satisfied. Staff were extremely well
trained to help passengers with disabilities. Announcements were easy to
understand and I look forward to my next trip with Via Rail.

We hope that

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