From time to time, we at the business desk are pleased to bring you articles
that can help you to deal more effectively and efficiently with the wide
world of technology. If you are struggling to keep up or are a bit lost
when it comes to being able to do things on your own without having to ask
or pay for help then we invite you to read on.
Today we have a great little article for you;
iPhone Wi-Fi Won’t Turn On? Here’s What To Do
We hope you find this article useful. Have a great day.
A Dan Thompson contribution
iPhone Wi-Fi Won’t Turn On? Here’s What To Do
(OS X Daily
Wednesday, November 06, 2013 11:43 AM
Author: Paul Horowitz)
Most iPhone users have trouble-free use of their device whether it’s on a
cellular connection or
wi-fi, but wireless connectivity issues do occur from time to time. These
type of problems can anifest in a variety of ways; sometimes the Wi-Fi on
and off toggle switch is grey and unusable (sometimes resolved by simply
quitting the Settings app and relaunching), sometimes
the iPhone will appear to connect to a wi-fi router but no data will
transfer, connection speeds are unusually slow, and other times the iPhone
will simply refuse to connect to a wireless network at all.
There isn’t a single unifying cause for these issues, and wi-fi connection
problems can occur completely randomly, regardless of an iPhone model or iOS
software version. We get a lot of
questions about connectivity problems, and for most cases it’s an easy fix
that is resolved quickly with a reboot or dumping network settings, but more
stubborn cases may require a full software restore, while in extreme and
rare occasions, contacting Apple’s official support channels is necessary
due to actual hardware problems. If you run into wi-fi problems with your
iPhone (or iPad and iPod touch for that matter), try out the following
troubleshooting tricks to resolve the problem.
1: Forcibly Reboot the iPhone
You can force any iOS device to restart by doing the following, this can
sometimes resolve temporary issues and bugs that are encountered. It’s easy
and quick so try this first:
a. Hold down the Power button and the Home button simultaneously until the
b. Once the iPhone boots back up again, attempt to use wi-fi again. In some
cases this fixes the issue immediately.
2: Reset Network Settings
Resetting Network Settings dumps all existing network preferences, this
causes things like wi-fi passwords, custom DNS, manual IP’s, and any other
network specific settings information to be lost, so be sure to write down
any important wi-fi details before doing this. This resolves the vast
majority of wi-fi problems for most users:
a. Open “Settings”
b. go to “General”,
c. go to “Reset”
d. Choose “Reset Network Settings” and enter the device passcode,
e. Confirm the settings reset
f. When the network settings have finished resetting, try connecting to
the Wi-Fi network again.
Things should be hunky-dory at this point, but if not there remains a few
3: Backup & Restore
Backing up and restoring an iPhone can be annoying but it will often resolve
the most stubborn issues when resetting network settings and force rebooting
the phone has failed. iCloud makes
it fairly easy, though if you can’t connect to a wi-fi network that won’t be
possible, and you’ll need to back up to iTunes instead. The following guides
walk through this if you’re unfamiliar:
a. Back up the iPhone using either iTunes or iCloud, preferably both to
have dual backups available
b. Restore from the backup and connect to wi-fi again
This is not an overly complicated process, but it will take a little bit of
time depending on how much data is stored on the iPhone, and depending on
which method you use.
A variation of this trick involves resetting the iPhone to factory default
settings and setting it up as if it was a brand new device. That adds
another step to the restore process, but if wi-fi works
and connections are fine under factory defaults, you can usually safely
restore from backups. On the other hand, if the problem is fine under
factory settings, but persists after restoring from the backups, you may
have the very unusual situation of a corrupt backup, a rare situation.
4: Wi-Fi Still Not Working?
a. Reset the Router by pressing the reset button on the back if there is
one, or turning off the router for about five minutes and back on again.
b. Contact Apple
c. If the iPhone connects to the router but
speeds are very slow, an effective strategy can be to use custom DNS through
a provider like Google or OpenDNS, though such an issue is usually
representative of an ISP (internet service
provider) problem, and not an actual issue with the iPhone or wi-fi itself.
d. If other iOS devices and computers connect to the wi-fi router and work
flawlessly but the iPhone still won’t after trying the above steps, it may
be time to contact Apple official support channels to determine if there is
a physical hardware issue. Apple has an automated online troubleshooting
guide that will gather data directly from the iPhone and attempt to remotely
diagnose issues, but you can also just call a support line directly or visit
an Apple Store. It’s fairly rare for the iPhone to have physical wi-fi
hardware problems, but if it does and the device is under warranty, Apple
will usually replace the phone quickly. Just be sure to back up the iPhone
before sending it into Apple so you can restore where you left off.
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